The Brisbane Roar Football Club – Hospitality Terms and Conditions


By making a booking online via this website you understand you are entering a sales contract (“this Contract”) between Brisbane Roar Football Club Pty Limited ABN: 49 136 768 566 (“BRFC”) and the party identified as the client via the Booking (“the Client”) and is subject to the following terms and conditions. Terms used in this Contract are as follows:

(a) “Online Booking” means the transaction entitled “Corporate Hospitality Online Booking” which forms part of this Contract.

(b) “Event” shall mean the provision of booking facilities, corporate boxes, corporate suites, dining packages, passes, corporate hospitality or any other goods and services as provided by BRFC directly or as an agent for the Event Provider.

(c) “Event Provider” shall mean the issuer of the Event package, pass and/or ticket and may from time to time be BRFC (as applicable).

(d) “Price” shall mean the cost for the Event, exclusive of all (if any) Goods and Services Tax.


(a) The Client must pay BRFC in full the amount equal to the Price plus GST and all other amounts payable in respect of the Event in order to secure a booking within seven (7) days of returning the Booking Form. BRFC will commence arrangements for booking the Event once the Booking Form has been received.

(b) Subject to items 4 and 5, if after securing a booking an Event is not available to the Client then BRFC will provide to the Client a full refund.

(c) BRFC does not accept any liability for unavailability of Events despite system showing availability. (E.g. this may happen if an Event Provider or supplier has made an error and has inventory showing as available when it is actually not available)


(a) Client hospitality passes and final Event information will be dispatched approximately two (2) weeks prior to the Event.

(b) Tickets may be dispatched inside the two (2) week time frame should BRFC not receive the ticketing from the Event Provider.

(c) Where arrangements are made to transfer tickets to a Client this will be within the legal ticketing terms and conditions of the Event Provider (Suncorp Stadium).


Cancellation by Client

(a) If the Client for any reason, cancels this contract more than twelve (12) weeks before the Event, the Client agrees that it must pay BRFC 50% of the Price plus GST as a cancellation fee. Should the Price plus GST be paid at the time of cancellation, the Client acknowledges and agrees that BRFC will refund half of the Price to the Client, and the other half to be retained by BRFC as the cancellation fee.

(b) If the Client for any reason, cancels this Contract less than twelve (12) weeks before the Event the Client must pay to BRFC the full Price plus GST as a cancellation fee. Should the Price plus GST be paid at the time of cancellation, the Client acknowledges and agrees that BRFC will retain all monies as the cancellation fee.

(c) Notice of cancellation by the Client shall not take effect until it is received in writing by BRFC. If the notice is not received on a working day then the notice will only take effect on the next working day after it is received.

Cancellation by Event Provider

(d) Should for any reason the Event be partly or wholly cancelled by the Event Provider, or should an event finish earlier than anticipated, no refunds will be made to the Client by BRFC unless the Event Provider agrees to partly or wholly refund BRFC. Then such refund will be wholly passed onto the Client. BRFC recommends that the Client obtain all relevant insurances through its own broker.

(e) Should an Event booking, package, pass or ticket for any reason be destroyed or made unusable, no refund shall be made.


(a) Every reasonable effort will be made to adhere to the advertised Event package, however the Client acknowledges and agrees that any Event package may be altered, part omitted or dates changed at any time without notice for any cause for which BRFC in its absolute discretion shall consider to be appropriate or which is beyond the control of BRFC. If an Event package is altered or changed for reasons outside the control of BRFC, the Client acknowledges and agrees that it will have no recourse against BRFC for any loss or damages incurred.

(b) The Client acknowledges and agrees that BRFC acts as agent for the Event Provider in securing the Event and as such BRFC is not liable for any omissions or actions of persons not employed by BRFC.


(a) In making arrangements with third parties for carriage by air, hotel accommodation, transportation, restaurants or otherwise, BRFC acts only as the agent of the Event Provider and does so on the express condition that no liability of any kind howsoever caused shall attach to BRFC in connection with or arising out of such arrangements.

(b) BRFC makes no warranty or representation about the fitness or suitability of any packages, products or Events advertised on any of its website or booked by the Client.


(a) The Client must abide by the terms and conditions of the Event Provider in relation to the Event.

(b) The terms and conditions of the Event Provider form part of these Terms and Conditions. The terms and conditions of the Event Provider are available from BRFC on request.

(c) Any complaints or claims are the responsibility of the Event Provider and not BRFC as agent for the Event Provider.

(d) BRFC itself and on behalf of the Event Provider reserves the right to refuse entry or to allow participation in the Event to any Client or any Client’s guest on the day of the Event if the Client or guest behaves in any manner which is in the opinion of BRFC likely to cause offence or injury to any other party.


(a) Where necessary BRFC and the Client shall adhere to the local licensing conditions for alcohol and other regulations in relation to an Event.


(a) To the extent permitted by law, BRFC, its employees and/or agents shall not be liable for any claim of damages made by the Client in connection with the Event. In the event that the Client makes a claim for damages against BRFC, BRFC’s liability is limited to the cost of the Price.

(b) BRFC does not accept liability for any errors or omissions on any of its websites, event information or booking forms and reserves the right to change the information published on any of its websites at any time.

(c) BRFC does not accept liability for any indirect or consequential loss arising out of the use of any packages, products or Events.

(d) The Client hereby indemnifies and holds BRFC harmless from and against any and all costs, damages, and expenses, including legal fees, which are incurred by the Client, its agents, employees and guests, or for which BRFC becomes liable as a result of the conduct of the Client, its agents, employees and guests.

(e) Notwithstanding Clause 9(a), the Client shall be liable with regard to any loss, damage, cost, expense or injury incurred or suffered by BRFC which relates to or arises out of the acts or omissions of the Client or the Client’s guests. Should BRFC pay for any monies towards the costs, damages or expenses arising out of Clause 9(a) or Clause 9(b), then the Client shall indemnify BRFC accordingly.

(f) Should the Client fail to pay any monies due and owing by the relevant times and BRFC engages legal representatives to recover such payment, the Client acknowledges and agrees that it will be liable for all costs reasonably incurred in the recovery of payments owing.


(a) These Terms and Conditions and any invoice provided in relation to an Event booking constitute the sole and exclusive agreement between the parties. The Client acknowledges that no other warranties, representatives, or acknowledgments, written or verbal, have been made which are not reflected herein.

(b) Should a portion of the total charge in relation to the goods or services be subject to any tax regulations including a goods and service tax, this will be added to the final invoice.

(c) Both parties submit to the sole jurisdiction of the Queensland Courts in the event that any disagreement should arise out of these Terms and Conditions.

(d) These Terms and Conditions shall be binding between BRFC and the Client upon acceptance by the Client to these Terms and Conditions. Such acceptance can be made in writing, verbally or upon the Client paying any monies towards the Price.

(e) The person who signs for the Client represents that he or she has authority to make this contract on behalf of the Client. If it is found that by reason of the persons lack of authority, the Client is not liable under this Contract, then such person shall be deemed to have made this Contract with BRFC on his/her own behalf


(a) It is a condition of sale that an Event booking may not, without the prior written consent of BRFC, be resold at a premium nor used for advertising, promotion or other commercial purposes (including competitions or trade promotions) or to enhance the demand for other goods or services.

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